Privacy Policy

1. Introduction

Welcome to StreamMedia! We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains what data we collect, why we collect it, and your rights regarding your personal data.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal data you voluntarily provide, including:

• Full Name
• Company Name
• Telegram Username or Email Address
• Any responses or information submitted through our surveys and forms.

2.2 Automatically Collected Information

When you interact with our website, we collect certain data automatically, including:

• IP address
• Browser type and version
• Device information
• Usage data, such as pages visited, time spent on site, and clicks.

2.3 Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website performance, and provide personalized content. You can manage cookies through your browser settings or consent banner.

3. Legal Basis for Data Processing

We process your personal data based on:

• Your consent: When you submit information via forms or surveys.
• Contractual necessity: To provide you with requested estimates or services.
• Legitimate interests: To analyze website performance, improve user experience, and prevent fraud.

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your inquiries and provide personalized price estimates.
• To operate, analyze, and improve our website performance.
• To send follow-up communications or updates (only with your consent).
• To comply with legal obligations and protect our business.

5. How We Share Your Information

We do not sell or share your personal data for third-party marketing purposes. However, we may share data:

• With trusted service providers (e.g., hosting, analytics platforms) who process data on our behalf.
• If required by law or to comply with legal processes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

• Survey/form data: Up to 12 months from submission.
• Analytics and usage data: Up to 24 months.

7. Your Rights

Under applicable data protection laws (e.g., GDPR, CCPA), you have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Withdraw consent at any time (for marketing communications).
• Data portability, where applicable.

8. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Cookies Policy

We use cookies to:

• Ensure website functionality.
• Analyze site performance and traffic.
• Provide personalized content.

You can adjust cookie settings via our consent banner or your browser preferences.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal data.

11. Data Security

We implement industry-standard measures (e.g., encryption, access controls) to protect your personal data from unauthorized access, misuse, or loss.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you by updating the Effective Date at the top of this page.